Alloy USA=great customer service

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Lud
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Alloy USA=great customer service

Postby Lud » Mon Jun 23, 2008 11:02 am

Got a new shaft on the way...free. They're also sending a new set of bearings and seals and the lock ring. It will be here monday, they didn't even want the old one.


Gonna be close for the liberty run...

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White trash
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Postby White trash » Mon Jun 23, 2008 11:23 am

Good to hear they are taking care of you.



If I busted a CroMo shaft out there in that spot I'd be suspecting a bunk shaft totally. I've had factory defects bust in ridiculous places too so I know the WTF I paid good money for CroMo!! feeling all too well. :lol:

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Lud
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Joined: Wed Nov 07, 2007 2:50 pm
Location: Pasco, WA

Postby Lud » Mon Jun 23, 2008 12:31 pm

10 years.."No questions asked" That's what the rep Ryan told me.


Other information: Alloy USA actually bought Precision Gear or the other way around. They're one in the same company.


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